The Need to Strengthen Supplier Communication

As the speed and complexity of your order-fulfillment operations continue to escalate, your ability to meet customer demand becomes directly determined by your suppliers’ ability to deliver. Yet, developing and maintaining effective communication with a network of domestic and often international suppliers is a problem many companies are unable to conquer. You are likely struggling with a host of challenges such as extended cycle times, material shortages, unplanned receipts, high inventory and transportation costs, vendor compliance issues and difficulty reconciling invoices—to name a few. These problems could be resolved by having system-to-system communication between you and your suppliers. Easier said than done if your supplier network is vast and ranging in technology and budgetary resources.

Reduce Costs and Lead Times

The HighJump™ Supplier Advantage solution empowers you to dramatically increase the speed of receiving operations, lower inventory levels and push work such as labeling to your suppliers—whether they're around the corner or across the ocean. A secure Web portal provides the basis for real-time information sharing and improved inventory visibility, critical factors in enhancing collaboration and streamlining supply chain operations. Achieving and maintaining collaboration between your distribution center and your supplier network reduces cycle times through real-time communication of demand, order status and potential exceptions. Additionally, HighJump Supplier Advantage incorporates robust event management functionality to promote proactive issue identification and resolution. This reduces costs by alerting managers and trading partners (via e-mail, pager, fax or phone) to supply chain events and exceptions.